When you call in to set up a service call, it is always advisable to have readily available:
-Major cross streets
-Phone number where you can be reached prior to the call
-Type of appliance -- washer, dryer (gas/electric), dishwasher, cook top, oven, etc.
-If an appliance is built in or in a cabinet of some kind, it is helpful to let the dispatcher know.
-Brand of appliance, including model number (Maytag, Jenn-Air, etc.)
-Approximate age of appliance
-Do you have an extended warranty
-Was the appliance purchased from Cagles
-What problems are you experiencing with your appliance
-If you are a landlord, the tenant's contact info as well as landlord's and the billing information if you have a charge account established
Our service dispatchers may ask you additional questions, and they are just to assist the technician for his call, and to help them in their routing and timing of the calls. The dispatcher will initially give you a specific day that a tech can come, but cannot generally give you a time range until the morning of the call. We encourage all customers to call the morning of a service call to find out the approximate time. At that time (after 9 am) we will be able to give you a 4 hour range of time to expect the technician. Please be aware, circumstances do arise when those time frames need to be adjusted, but we make our best attempt to contact you ahead of time to make sure we still come at a convenient time.
Cagles Appliance Specializing in Appliance Service and Repair in Alta Loma
Alta Loma is one of the more affluent areas in San Bernardino County. It is almost completely residential and, by city ordinance, no commercial business may exist above 19th Street, with the exception of several businesses already in place when the ordinance was enacted (notably at the intersection of Lemon Avenue and Haven Avenue). In addition, homes north of Banyan Street must have a minimum of 1/2 acre lots, with the exception of the development known as "Compass Rose Phase II", directly west of Chaffey College (between Banyan Street and Wilson Avenue). Compass Rose Phase II was granted permission for smaller lots provided the development connected to city sewer systems instead of septic tanks. For some reason all of the homes in Compass Rose are on septic tanks
The community of Alta Loma is located mostly in the northwest corner of Rancho Cucamonga. The exact definitions of the three communities (Cucamonga, Etiwanda, and Alta Loma) within the City of Rancho Cucamonga are debatable; however, residents typically consider Alta Loma to be above Baseline Street (Old Route 30), between the eastern edge of Upland and west of Day Creek, a boundary later moved to Day Creek Boulevard when the then-future road was plotted on Chamber of Commerce maps dating to about 1980. Most street signs in the Rancho Cucamonga area stretching from Carnelian Street to Milliken Avenue, and Baseline Road to the mountains, have an Alta Loma logo.
Some residents of Rancho Cucamonga, especially those in the former Cucamonga area, have challenged the city council to get rid of the names "Alta Loma" and "Etiwanda," accusing residents in those areas of keeping the names out of arrogance. The three communities incorporated after years of debate and at least one failed attempt on the ballot. Residents of Alta Loma and Etiwanda finally agreed to incorporation provided their identifying community names would be kept along with separate post offices and ZIP codes. In addition, businesses are permitted to use either Alta Loma or Rancho Cucamonga on letterheads, business permits, and other records.
Alta Loma (and much of the rest of Cucamonga) was formerly home to old citrus groves and grape vineyards. The reason many homes above Banyan Street, in particular, have orange and lemon trees on their property may be attributed to this; many horse trails are lined with eucalyptus trees, which are former windbreaks for the groves. Even among the office buildings and shopping malls that have been built in recent decades, the occasional patch of greenfield has a few rows of grapevines.